This is a recurrent problem but the medication takes care of the problem. These recurrent happens only in the warm/hot months.
Most voted negative review
2 People found this comment helpful
it just makes the cold sore swell up and scab over faster... it still itches and hurts to move my lips...
Shared reviews and ratings
Most Helpful
Most Recent
Highest Total Rating
High Satisfaction
Low Satisfaction
No data
CLH | 55-64 | Female | Patient
2/9/2024
Condition: Recurrent Cold Sore
Overall rating 5.0
Effectiveness
Ease of Use
Satisfaction
I have used this medication several times before for cold sores below my nose. It always starts with blisters and stinging burning feeling during a cold. I have tried several over the counter medications but only this cream helps dry it quickly. .
1
Report this post
Lindsay Skala | 35-44 | Female | On medication for 10 years or more | Patient
2/3/2022
Condition: Recurrent Cold Sore
Overall rating 5.0
Effectiveness
Ease of Use
Satisfaction
My dad, sister and myself have used this medication for years and it is the only thing that works for us. We all get the occasional cold sore from being sick, getting sun burned, etc. When we first start to feel the itch/tingle of a cold sore, if we us this medication, it’s GONE!! This stuff is GOLD in my family!!
1
Report this post
Upset | 45-54 | Female | On medication for 2 to less than 5 years | Patient
1/6/2019
Condition: infection caused by a virus
Overall rating 5.0
Effectiveness
Ease of Use
Satisfaction
I have had shingles 2 times in the pass year it has helped me. But my health insurance will not pay for it. Why?
1
Report this post
Patient | 55-64 | On medication for 10 years or more | Patient
5/27/2017
Condition: Genital Herpes
Overall rating 4.0
Effectiveness
Ease of Use
Satisfaction
The information for Acyclovir is universally incorrect and has caused my insurance company (Blue Shield) to deny authorization of prescription. The problem lies in the use of the words "ointment" and "cream" interchangeably while there is actually only a cream available, to be used on lips OR genital area. My doctor wrote the prescription for "cream", which the insurance company only allows for lip cold sore diagnosis, and "ointment" for genital use only. WebMD's description of the ointment lists the color as "white" under the "image" heading, and NO image for the cream. An understanding of this discrepancy should dispel confusion. Since I have been using this cream for many years I was able to figure out the discrepancy and convince one Blue Shield pharmacist to authorize the, er, "white ointment", which, of course, is cream.Read More Read Less
1
Report this post
Anonymous | 75 or over | Female | On medication for less than 1 month |
7/17/2016
Condition: Genital Herpes
Overall rating 4.0
Effectiveness
Ease of Use
Satisfaction
The inflammation cleared up much faster when I used this medication.
1
1
Report this post
Kitty | 65-74 | Female | On medication for less than 1 month | Patient
3/1/2014
Condition: Recurrent Cold Sore
Overall rating 5.0
Effectiveness
Ease of Use
Satisfaction
I get a cold sore every so often and they are swollen and painful. This ointment leaves a warm tingly feeling when applied to my lip. Has curbed and healed the cold sore really fast - only after a few days.
3
4
Report this post
untrue | 55-64 | Male | On medication for less than 1 month | Patient
6/2/2010
Condition: Recurrent Cold Sore
Overall rating 4.0
Effectiveness
Ease of Use
Satisfaction
This is a recurrent problem but the medication takes care of the problem. These recurrent happens only in the warm/hot months.
3
4
Report this post
idiotwind | 65-74 | Female | On medication for 5 to less than 10 years | Patient
6/20/2009
Condition: Other
Overall rating 5.0
Effectiveness
Ease of Use
Satisfaction
I have lost my bottle I simply want to know what numbers are on both sides of the pill.
2
1
Report this post
Anonymous | 19-24 | Male | On medication for 6 months to less than 1 year | Patient
6/5/2009
Condition: Recurrent Cold Sore
Overall rating 2.7
Effectiveness
Ease of Use
Satisfaction
it just makes the cold sore swell up and scab over faster... it still itches and hurts to move my lips...
IMPORTANT INFORMATION ABOUT USER-GENERATED CONTENT ON WEBMD
The opinions expressed in WebMD User-generated content areas like communities, reviews, ratings, or blogs are solely those of the User, who may or may not have medical or scientific training. These opinions do not represent the opinions of WebMD. User-generated content areas are not reviewed by a WebMD physician or any member of the WebMD editorial staff for accuracy, balance, objectivity, or any other reason except for compliance with our Terms and Conditions.