I truly don’t understand these other comments. I’ve had zero issues with the applicator. Every single drop comes out smoothly directly into my eye. Highly recommend this product. I am completely satisfied.
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notwhatIexpecte | 55-64 | Male | On medication for 6 months to less than 1 year | Patient
3/7/2024
Condition: Dry Eye
Overall rating 2.3
Effectiveness
Ease of Use
Satisfaction
dropper is poorly designed. collapsing bottle; did not know if it was supposed to stay collapsed or if it was defective. I'd rather have preservatives than the PF version. drops are good, but I do not see a difference from the preservative version.
1
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CarolG | 65-74 | Female | On medication for 1 to 6 months | Patient
2/3/2024
Condition: Dry Eye
Overall rating 2.7
Effectiveness
Ease of Use
Satisfaction
I agree with most of the others. The applicator is not user friendly at all! It's difficult to get the drop to go into my eyes!! I want the applicator that Systane Balance uses!!!!
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MDC | 55-64 | Male | On medication for less than 1 month | Patient
1/18/2024
Condition: Dry Eye
Overall rating 5.0
Effectiveness
Ease of Use
Satisfaction
I truly don’t understand these other comments. I’ve had zero issues with the applicator. Every single drop comes out smoothly directly into my eye. Highly recommend this product. I am completely satisfied.
1
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Steve | 65-74 | Female | On medication for less than 1 month | Caregiver
12/4/2023
Condition: Dry Eye
Overall rating 3.0
Effectiveness
Ease of Use
Satisfaction
The Amazing Collapsing Bottle! Not being able to physically return the bottle into its original shape, by letting air back into the bottle after each use, there is no way to use all the product, thereby either 1) forcing the user to buy another bottle much earlier than expected (good for the sales - YAY!), or 2) causing the user to buy another brand just as effective (bad for sales - BOO!). Unbelievable in this day and age that such an awful product delivery device was allowed to reach consumers. Read More Read Less
1
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Jawdat | 55-64 | Male | On medication for less than 1 month | Patient
11/27/2023
Condition: Dry Eye
Overall rating 2.3
Effectiveness
Ease of Use
Satisfaction
Very expensive with a dropper that does not work. 80% of the medication is wasted since it is impossible to get the drops into your eye. I do not understand how did they go ahead and produced it knowing that they have such a problem.
1
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Katie T | 65-74 | Female | On medication for 6 months to less than 1 year | Patient
10/16/2023
Condition: Dry Eye
Overall rating 3.0
Effectiveness
Ease of Use
Satisfaction
Whoever designed this dropper needs to be FIRED!!! It is the most horrible eye dropper ever made. I'm tired of bathing in eye drops because you can't see where it is going. The drops are wonderful, but until you design a better dropper I won't buy any more of this product!!
1
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Dede | 65-74 | Female | On medication for 1 to less than 2 years | Patient
10/11/2023
Condition: Dry Eye
Overall rating 2.0
Effectiveness
Ease of Use
Satisfaction
New applicator is terrible. Drops don’t go into eye roll down my cheek. Bottle has collapsed and I can’t get air into bottle
1
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Memphis | 75 or over | Male | On medication for 5 to less than 10 years | Patient
9/6/2023
Condition: Dry Eye
Overall rating 2.7
Effectiveness
Ease of Use
Satisfaction
SYSTANE COMPLETE PF...product is effective but new dosage applicator is terrible...you are lucky if the first drop goes in your eye then a second drop falls on your cheek...half the product is wasted...how could you sell a product with a defective applicator?
1
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Grumpy | 65-74 | Male | On medication for 1 to 6 months | Caregiver
5/4/2023
Condition: Dry Eye
Overall rating 2.7
Effectiveness
Ease of Use
Satisfaction
It’s very difficult to get drops in the eye, and I had someone doing it for me. Very poor design
1
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Burdi | 55-64 | Female | On medication for 1 to 6 months | Patient
3/12/2023
Condition: Dry Eye
Overall rating 2.0
Effectiveness
Ease of Use
Satisfaction
Drops are effective. The applicator is horrible. 2-3 drops come out at once wasting the product and running down my face.
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